Support

For existing Commpower customers the following resources exist. If you need assistance with accessing support please contact your account manager or email uk.support@commpower.net stating your account number and business name.

Automated Help Desk - helpdesk.commpower.net
 

Click the above link to log a support call via our automated helpdesk. Once your call is logged you will be issued with an automated ticket reference and your call will be forwarded to one of our experienced staff. During fault resolution you will be sent updates via email or by telephone if requested.
 

Manned Helpdesk - 0871 3099618

Calling the above number will put you in contact with one of our professional technicians who will be eager to help and resolve your issue as soon as possible. Your issue will be entered into our helpdesk management application which during fault resolution will send updates via email or by telephone if requested.

Email Support - uk.support@commpower.net

If you prefer you may log issues via the above email address, as with our automated helpdesk and manned helpdesk issues will be logged into our helpdesk application.